Outbound OS

The product is open source. The work is what we do.

Your workflow.
Our help getting it live.

We set up Outbound OS around the way your business handles enquiries. Choose a one-time launch, managed hosting or ongoing assistance. You get a clear scope and quote before any work starts.

One-time project

Setup & launch

Get from an empty server to a workspace your team can use.

  • Installation and HTTPS configuration
  • Direct Meta WhatsApp connection
  • Email and lead-source configuration
  • Contact import and team walkthrough
Discuss setup & launch

Ongoing service

Managed hosting

Use Outbound OS with the infrastructure work handled for you.

  • A separate instance for your team
  • Hosting and update management
  • Backup and recovery arrangements
  • Support scope agreed in your proposal
Discuss managed hosting

As you grow

Ongoing assistance

Get practical help from the people working on the product.

  • Templates and campaign configuration
  • Workflow troubleshooting
  • Help connecting new lead sources
  • Custom work scoped separately
Discuss ongoing assistance

Request a setup plan

Tell us where you are starting. We’ll reply by email to discuss the scope before any work begins.

Where do customer conversations reach you today?

FAQ

Before we get started.

How much does it cost?

We quote after understanding your team, channels, hosting needs and any migration work. One-time setup and recurring services are separated in the proposal. There is no commitment just for sending an enquiry.

Who owns the Meta account and customer data?

You use your own business accounts and retain access to your customer records. We agree access and hosting arrangements before setup, and can scope a handover if you later choose to self-host.

Are messaging fees and hosting included?

The quote states what is included. Meta messaging, email providers and other third-party charges are identified separately. We do not promise free or unlimited infrastructure.

Can you move us from an existing provider?

We can assess the current number, templates and available contact or chat exports. Migration depends on Meta and the existing provider; we confirm the path before changing your setup. Complete chat history recovery is not guaranteed.