We agree the scope before starting. You decide what you want us to handle.
One-time setup
Installation, connections, imports and onboarding agreed for your project.
Recurring services
Hosting, backups, updates and assistance as described in your service plan.
Third-party providers
Meta messaging, email providers and other usage charges. These remain separate unless explicitly included in your quote.
FAQ
Pricing, without the guesswork.
Is anything locked behind a paid software plan?
No. Outbound OS is open source under AGPL-3.0. The paid offer is setup, hosting and assistance. You can run the complete software yourself.
What will I pay besides the software?
Depending on your setup, infrastructure, Meta WhatsApp messages and email or other providers may charge you. A managed-service proposal will state which infrastructure costs are included and which costs are billed separately.
Why is there no fixed hosting price?
The work depends on team size, channels, imports, infrastructure and support needs. We separate one-time work from recurring services and agree the price before starting.
Can I bring my own server?
Yes. Setup help can be for infrastructure you control. You can also choose managed hosting, or install the software yourself using the documentation.