Channel · Telegram
Telegram conversations in the same inbox as WhatsApp and email.
Some buyers live on Telegram. Connect your own Telegram account and message a lead by @username or phone number; replies land in the same inbox, on the same lead, as their WhatsApp and email threads.
- 01
Your Telegram account
Authenticate the account in your installation
- 02
One-to-one message
Choose the lead and message deliberately
- 03
Shared conversation
Replies are associated with the lead
Before you connect
What you need ready.
- A Telegram account you control
- Telegram API credentials for your installation
- The recipient’s username, phone number or known peer ID
In your workspace
What this connection makes possible.
Telegram is for deliberate one-to-one conversation. It is not used for bulk outreach, which Telegram does not allow for personal accounts.
- Sign in with your own Telegram account
- Message leads by @username, phone number or peer ID
- Inbound replies threaded on the lead
- Daily limits per account
Connect & verify
Set it up, one step at a time.
- 01
Connect an account
Integrations → Telegram → Connect, then confirm the login code Telegram sends you.
- 02
Add a Telegram handle to a lead
Enter the lead’s @username or number; the inbox then offers Telegram as a channel.
Check the whole connection
Confirm account readiness and exchange a message with a contact you own before using the channel for a customer conversation.
FAQ
Telegram questions
Can I send bulk Telegram campaigns?
No. Telegram accounts are for personal conversations, so Outbound OS uses Telegram for one-to-one messages only.
Build the rest of your workflow
Make it your own
Connect Telegram to your workspace.
Start with the installation guide, or get help connecting your own accounts.